Sales Terms

prior sale

All items on the website are subject to prior sale. Although we attempt to display only items that are available for purchase, occasionally we may list an item that is unavailable. We do apologize for any inconvenience this may cause.

Although we strive to ensure that each product image is as accurate as possible, some pieces may appear slightly smaller or larger than their actual size. Further, various factors, including the display and color capabilities of your computer monitor, may affect how the product image displays on your screen. We are not responsible for the display of any color, texture or detail of our merchandise on your computer screen, and cannot guarantee the accuracy.

Product prices are subject to change at our discretion. We reserve the right to cancel an order and refund the customer’s money if we find that a price was listed incorrectly.

Although we strive to ensure that all product details are 100% accurate, there may be occasions where product descriptions contain errors. We reserve the right to change product details and images at any time (including after you have submitted your order) at our discretion.

SPECIAL ORDER

Items marked “Special Order” are either not currently in stock in our store, need to be custom made, or require further information from the customer. Please expect several weeks delivery time and call our store to make your order.

Custom Orders

If you are looking for a custom order, please call the number listed below and speak to one of our representatives who will be happy to walk you through the process. Alternatively, you can visit our Mission Viejo store location to place your custom order.

Call 949.565.2815 or 949.494.3513 to place your custom order.

Visit in store to place your custom order:

Fredric Rubel Jewelers
924 The Shops at Mission Viejo
Mission Viejo, CA 92691

ROLEX SECTION

While navigating on the Rolex section of our website, you may interact with an embedded website from www.rolex.com. In such case, Terms of Use, Privacy Notice and Cookies Policy of www.rolex.com are sole applicable.