Method of payment
We only accept Pay-Pal at this time. You can use any major credit card through Pay-Pal though.
Returns & Shipping
No refunds and exchanges only within 10 days of purchase. Special orders are not cancelable. Jewelry and watches that have been worn cannot be returned for credit or exchange. Jewelry and watch exchanges are permitted within ten days from the purchase date for credit only. Watches must be returned and unworn, unaltered and in original new condition. All packaging, instructions and warranties must be included. Watches must have all tags and protective film attached and the presentation box must not be soiled or damaged. If the protective film is removed from the watch it will be considered used and it may not be exchanged or returned for credit. Returns or exchanges are not allowed on customized jewelry, special order watches, and engraved items.
We will notify you via e-mail of your refund once we have received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 7 to 10 business days of our receiving your return. Please note that we can refund shipping cost only if the return is a result of our error.
How to Prepare Your Return
To return a purchase to Fredric Rubel Jewelers, please follow these simple steps:
Package your return to the following address
Fredric H. Rubel
Ref: On-line Return
246 Forest Ave.
Laguna Beach, CA 92651
**Be sure to include all original packaging that you received with your purchase.
Insure Your Package
Less than $500.00: You can ship the item via any carrier. Be sure to ship your item fully insured, and request a return receipt for confirmation that your shipment has reached its destination*
More than $500.00: Ship your package via US Post Office Registered Mail, insured for the total value of the contents, and request a return receipt for confirmation that your shipment has reached its destination.* (Fed Ex and UPS will not insure merchandise over $500.00).
*Fredric Rubel Jewelers with not be responsible for loss or damage of return shipments.
Our Return Process
Once we receive your returned item and it is accepted, your refund or exchange will be processed in approximately 5 days. Please note that items showing signs of wear or items that were engraved, sized or special custom orders cannot be accepted for return.